How To Place Your Order


Online Shopping Cart

Ordering via our online shopping cart is encrypted for your security.
To order using PayPal or a credit card complete your purchases using our shopping cart in the usual way, then we'll send a money request to your e-mail address through PayPal when we confirm your order. That e-mail will have the information and a link to make the payment.

Orders using PayPal work like this. We receive your order. We verify your order and send you a confirming e-mail and a PayPal money request. When we know that the money has been paid we e-mail you again to let you know when your goods are being despatched.

Mail or Fax

If you prefer to place your order by Fax or mail you can either print out and fill in the order form, or write your order clearly on plain paper, supplying all the information requested on the order form.
If you wish to pay by Credit card/ PayPal you must supply us with a valid e-mail address.


When ordering stock items don't forget to state which breed you want.

If you want goods made from your own photograph please send a good clear photograph no larger than 10x8 inches. Unless stated otherwise it will be assumed that only the head area is to be used.

Please allow up to 28 days for delivery.

Postage and packingU.K. EuropeAustralia, Japan,
New Zealand
U.S.A, Canada
Minimum charge £1.50£2.00£4.00$3.50
Total order under £15 please add£1.50£2.00£4.00$3.50
Total order over £15 please add 10%*10%*+£1.00£10%*+£2.5010%*+$3.50
(* percentage of order value)

Charge for postage and packing on orders to destinations outside the U.K. is a rough guide only.
If you e mail me first with your order, I will let you know the exact amount to send .

For U.K. orders you may pay by cheque or credit card via PayPal.
Overseas orders by Credit Card via PayPal, or in pounds sterling by international money order, or a draft drawn on a bank with a London clearing branch. made payable to MRS.S.M.MURPHY.


Payment by credit card

Print out our order form and mail us your details if you are ordering goods to be made from your own photograph, or fax to us on (+44) (0)1256 328400

To pay by credit card you must provide us with a valid e-mail address.

Please do not send your credit card details to us.



Some questions we are frequently asked:

What is PayPal?

PayPal is a secure third-party who processes credit cards.
Due to the increased cost of processing we no longer take credit card directly, so (for your own security) don't ever give us your credit card information.

PayPal is one of the largest processors for internet businesses like ours and auction sites like eBay.  Signing up for a PayPal account is optional. You can complete your purchase first and then decide whether to save your details in a PayPal account for future purchases.

To order using PayPal or a credit card complete your purchases by your chosen method, making sure your supply us with a valid e-mail address. We'll send a money request to your e-mail address through PayPal when we confirm your order. That e-mail will have the information and a link to make the payment.

Orders using PayPal work like this. We receive your order. We verify your order and send you a confirming e-mail and a PayPal money request. When we know that the money has been paid we e-mail you again to let you know when your goods are being despatched.

71 Cumberland Avenue,
Basingstoke,
Hampshire
RG22 4BQ
England

U.K. FAX 01256 328400
OVERSEAS FAX +44 1256 328400

E-MAIL: sal@dogcraft·com

COPYRIGHT ©1999 -2007.S.M. MURPHY